

Try using the dial pad after rebooting your phone to see how it goes.
PHONE DIAL PAD FOR PC FREE DOWNLOAD HOW TO
So, restarting your phone can help out if your dial pad messed up during a call here's how to do it. And during that process, a lot of changes, including releasing the RAM, reloading the Operating System, fixing bugs, and more are carried out.

Here's th e trick: rebooting your phone puts the phone system into a short rest and wakes it up again. When the dial pad is not working during a call on Android, it's usually caused by software anomalies 99% of the time, and you possibly can resolve that just by restarting your phone. With my experience with the same issue on Android, here are the 7 easy ways to fix the dial pad not working during the call. So, if you have a similar experience on your phone, you can fix it in no time. She was like "Press 2 to select this option".

In fact, it makes me feel stupid in front of the customer care robot last week when my dial pad stopped working. It can be a sort of disgraceful moment when the dial pad is not working during a call on your phone.
